WhatsApp, Instagram, Messenger, Telegram & web — one inbox

Every chat,
one shared inbox.

Reach AI brings WhatsApp Business, Instagram DMs, Facebook Messenger, Telegram and your website chat into a single team inbox — with campaigns, contacts, and a sales pipeline built in, so no lead gets lost between apps.

Get in touch → See how it works

Built for Malaysian SME teams selling and supporting over chat

The Reach AI inbox, open on a WhatsApp conversation with the contact's lead stage and deal value alongside it

The actual app — shown here with sample contacts, not a mockup.

5 Channels
One shared inbox
Campaigns
Personalised broadcasts
Pipeline
Built-in deal tracking
Multi-team
For agencies & groups
What Reach AI does

Stop juggling tabs to talk to one customer.

Every conversation, campaign and contact lives in one place — built for teams who sell and support over chat.

💬
Unified Team Inbox

WhatsApp, Instagram, Messenger, Telegram and web chat conversations land in one shared inbox, so nothing gets missed because it came in on the “wrong” app.

📢
Broadcast Campaigns

Send personalised WhatsApp campaigns to a segment of your contacts — reminders, promotions, announcements — from a guided campaign builder.

📝
Internal Notes & Assignment

Leave notes only your team sees, assign a chat to the right teammate, and hand off conversations without losing context.

👤
Contacts & Pipeline

Every contact you message is saved automatically. Track deals through a simple sales pipeline without a separate CRM.

⚙️
Automation Flows

Set up no-code reply flows for common questions, so routine messages get an instant answer before a human even sees them.

🏢
Multi-Team Admin

Built for agencies and groups managing more than one company — separate numbers, teams and permissions, one place to oversee them.

Setup

From scattered chats to one inbox.

1
Connect your channels

Link your WhatsApp Business number, Telegram, and your website’s chat widget.

2
Import your contacts

Bring in your existing customer list so every conversation has history attached.

3
Build a flow or campaign

Set up an automated reply for common questions, or plan your first broadcast.

4
Your team replies from one place

Everyone works from the same inbox — no more checking three apps for one customer.

Channels

Where your customers already are.

Reach AI connects natively — no middleware required.

W
WhatsApp Business
Cloud API, native
T
Telegram
Native
M
Facebook Messenger
Native
IG
Instagram DMs
Native
#
Web Chat
Embeddable widget

Replies to Instagram and Facebook Messenger. Scheduling posts to your Instagram and Facebook feeds is also built in — see below.

Built for your team

Everything your team needs to sell and support — in one app.

Real screens from the actual app, shown with sample data — not mockups.

Creating a WhatsApp broadcast campaign in four steps, with a live preview of the message
Marketing

Send a campaign in four steps

Pick an approved template, choose who gets it, personalise it, and send — with a live preview of exactly what the customer sees before you do.

A content calendar showing Facebook and Instagram posts scheduled on specific dates
Social posting

Plan Instagram & Facebook posts on a calendar

Draft a post, get it approved, and schedule it to Facebook and Instagram together — no separate scheduling tool needed.

A drag-and-drop sales pipeline board with leads in New, Contacted and Qualified columns
Sales pipeline

See every lead’s stage at a glance

Drag a conversation straight into your pipeline. Anyone on the team can see who’s new, who’s been contacted, and who’s about to close.

A searchable table of contacts with their tags, opt-in status and last reply
Contacts

One list, every customer, every channel

Search by name or number, filter by tag or activity, and export or import in bulk — no spreadsheet juggling between apps.

Pricing

Simple pricing in ringgit. Try it free for 14 days.

Every plan includes all five channels, campaigns, contacts and the sales pipeline. Pay for the team size you need.

Starter

For small shops and solo sellers getting off personal WhatsApp.

RM149/month
Billed monthly
Start free trial
  • 3 users
  • WhatsApp, Instagram, Messenger, Telegram & web chat in one inbox
  • 1,000 active contacts a month
  • WhatsApp broadcast campaigns
  • Contacts, tags & sales pipeline
Most popular
Growth

For sales and support teams handling chats every day.

RM349/month
Billed monthly
Start free trial →
  • 10 users
  • Everything in Starter
  • 5,000 active contacts a month
  • Instagram & Facebook post calendar with approvals
  • Assign chats and track follow-ups per teammate
Business

For agencies and groups running several brands or branches.

RM799/month
Billed monthly
Start free trial
  • 25 users
  • Everything in Growth
  • 20,000 active contacts a month
  • Separate teams, each with its own number and inbox
  • Guided onboarding & priority support

14-day free trial on every plan. A card is needed to start, and you won’t be charged until the trial ends — cancel any time before then and you pay nothing.
Extra users RM 39/month each. Prices exclude SST. WhatsApp message fees are charged by Meta at their published rates, with no markup from us.

Bring every conversation into one inbox.

Tell us about your team and how you currently handle WhatsApp — we’ll walk you through getting set up.

Talk to us → About Voicebox Asia